Chemicals:

Software

Stakeholder Management

Heartbeat Experts’ stakeholder management tool provides regulatory, public affairs and scientific affairs teams the ability to manage stakeholder data across the enterprise. Stakeholders can be segmented by region, role, expertise and network to provide a logical view of the landscape for each key market.

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Key Features

  • Stakeholder Profiling

    - A stakeholder profiling engine including biographical info, area of expertise, education, committees, organizations, events and more.
  • Organization Profiling

    - An organization profiling engine including mission statement, contact details, executive and subcommittees members, organization structure, external experts consulted and publications, guidelines issued and more.
  • Stakeholder Segmentation

    - Users can define key criteria and weights for identifying stakeholders, placing those stakeholders into tiered segments, and developing a plan for those tiered segments based on specific objectives.
  • Interaction Tracking

    - Users can log compliant interactions and activities while tracking topics discussed and materials presented.
  • Tracking of Stakeholder Plans

    - Users can define stakeholder engagement goals, associate tactics with each goal, and measure results and outcomes.
  • Payment Tracking Module

    - The system tracks payment history, payment threshold settings, and email alert notifications.
  • Network Mapping

    - The solution includes interactive social network maps that analyze stakeholder and organization influence networks based on publication co-authorships and c0-committee relationships.
  • Data Integration APIs

    - Clients can integrate with internal systems using web service connectors that facilitate the integration of data from other sources.

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