Heartbeat Expert’s KOL management tool provides enterprises with an intelligible, logically-structured view of all company KOLs segmented by brand, therapeutic area, region, role, and level of influence.
- A stakeholder profiling engine including biographical info, publication activity, clinical trial activity, event history, grant activity, payment history, and more.
Organization Profiling
- An organization profiling engine including mission statement, contact details, executive and subcommittees members, organization structure, external experts consulted and publications, guidelines issued and more.
KOL Segmentation
- Users can define key stakeholder criteria and weights for identifying stakeholders, placing those stakeholders into tiered segments, and developing a plan for those tiered segments based on specific company or brand objectives.
Interaction Tracking
- Users can log compliant-based stakeholder interaction activities and track topics discussed.
Tracking of KOL Plans
- Users can define KOL development goals, associate tactics with each goal, and measure results and outcomes.
Payment Tracking Module
- The system tracks payment history, payment threshold setting, and email alert notifications.
Network Mapping
- The solution includes interactive social network maps that analyze stakeholder and organization influence networks based on publication co-authorships and co-committee relationships.
Data Integration APIs
- Clients can integrate with internal systems using web services connectors that facilitate the integration of data from other sources such as publication sources, clinical trials databases, speaker bureaus, enterprise payment systems, and CRM solutions.
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