Last updated: 1 July 2010
IMPORTANT: BY SUBMITTING PERSONAL DATA TO US AND/OR BY USING OUR WEBSITE YOU AGREE THAT ANY PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.
This website is operated by HBE Solutions LLC trading as Heartbeat Experts of 460 Park Avenue South, New York, NY 10016.
References to “Heartbeat”, “we”, “us”, “our” and “ours” in this privacy notice mean HBE Solutions LLC and its subsidiaries in the UK and Belgium.
The terms “you”, “your” and “yours” when used in these Terms of Use mean any user of this website.
We are committed to the privacy and confidentiality of information provided by you to us. This privacy notice describes our current policies and practices with regard to any personal information collected by us from you directly and/or through the website.
Personal information means information which identifies you, and includes information such as your name, address, email address, date of birth, and details relating to your education or employment.
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data protection practices will change from time to time. If and when our data protection practices change, we will update this privacy notice to describe our new practices. We encourage you to check this page regularly.
When you visit our website, you may submit your personal information to us, if for example you apply for a job with us or make an enquiry about our products or services. Your information may include your name, contact details including your email address, or your employment details.
The information you provide to us or that we hold about you is either manually or electronically stored in our databases. We will only process your information in the ways we describe in this privacy notice. If you think the information we hold about you is incorrect, you can contact us to correct this (see Data access and corrections).
We will only use your personal information to fulfil your requests for information or to process your job application with us or to analyse your professional and industry expertise in relation to market research that we conduct as part of our business for ourselves and our clients. We will only process data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by e-mail or post. When we ask you for personal information it may include the following purposes:
If you no longer wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at the address given below with “Email Unsubscribe” in the subject heading.
If you also wish to be removed from our post marketing database, please let us know by e-mailing us at the address given below with “Mail Unsubscribe” in the subject heading or writing to us at the address given below.
If you choose to unsubscribe from our mailing lists, we will hold your contact details on file marked so that we do not contact you again. This is so that we do not contact you if your details are subsequently provided to us by a third party.
In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website.
Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.
In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed.
Cookies by themselves cannot be used to discover your identity. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information.
We may also perform IP lookups to determine which domain you are coming from (i.e. aol.com, yourcompany.com) to more accurately gauge our users’ demographics.
We do not share, sell or distribute your personal information with unrelated third parties, except as otherwise provided for in this privacy notice and under these limited circumstances:
Where appropriate, before disclosing personal information to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.
Upon receipt of your written request and enough information to permit us to identify your personal information, we will disclose to you the personal information we hold about you, for which we may make a charge as allowed by applicable law.
We will also correct, amend or delete any personal information that you tell us is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at our registered address or email address below.
Requests to delete personal information are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any personal information about yourself.
If you are visiting this website from a country other than the country in which our servers are located (currently the US), the various communications will necessarily result in the transfer of information across international boundaries.
By visiting this website and communicating electronically with us, you consent to the processing and transfer of your personal information as set out in this privacy notice.
This privacy notice forms part of our website Terms of Use and the laws of New York will govern any dispute or claim arising out of or relating to your use of this website.
The company complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. The company has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view the company’s certification, please visit http://www.export.gov/safeharbor/
We welcome comments about this privacy notice. If you have any questions about this privacy notice or any part of our service, you may contact us by e-mailing dataprotection@heartbeatexperts.com or by writing to us at our address above. We will store any correspondence from you at our offices.
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